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Quest Replacement Canopy-NOT

Mon, 16 Jun 2008 00:00:01 GMT

Quest Replacement Canopy-NOT

Environmentally Concerned from Chicago, IL

After two summers of use, the canopy top is worn. I went to the sporting goods store where I bought it, for a replacement, was told by the clerk that they didn't carry them in the store, and I should order through the store web site, or should Google "Quest Canopies". There are no web hits for anyplace selling replacement canopies, nor is there anything on the store website. I emailed the retailer's customer service, and they told me that they do not carry replacement canopies. I would have to junk my current frame, which is in perfect working order, and buy a complete new canopy set. This is the most ridiculous, environmentally irresponsible thing I have ever heard of! If the retail chain sells this product, they certainly know who makes it, and should CERTAINLY be able to supply replacement covers! This is another way for a big company to screw the customer. I am furious about this practice, AND about the environmental impact, and will NOT purchase another item from this Sporting Goo … Read more

Works Great For Smart Folks

Sun, 15 Jun 2008 00:00:01 GMT

Works Great For Smart Folks

Bobzilla from Huntington, WV

I have used mine dozens of times in all forms of weather, mostly for long term camping trips. I keep reading about this canopy being flimsy and how the fly leaks and whatnot. Listen, mine has withstood devastating downpours, and just a few weeks ago, rain and winds exceeding 55 MPH (I kid you not!). Guess what: Still standing! I highly doubt a 5 MPH gust damaged anyone's shelter as stated in another review. Guy wires and stakes work wonders for those not too lazy to use them. If it broke on anyone during setup, chances are they have a tendancy to break everything they touch. Basically, this thing is idiot-proof. Simple knowledge and common sense will ensure proper performance of this product. Read more

Good for the money

Sun, 31 May 2009 00:00:01 GMT

Good for the money

Vinsanity from Birmingham, Al

For [$] you can't expect too much out of this canopy. However, we had this for almost 3 years and used quite frequently until it finally just broke. It is heavy and quite bulky, but it provided us with many dry days during sporting events while others were getting soaked. It is easy to set up and for the money, I would definitely recommend this. If it were any more expensive, I would tell you to invest your money elsewhere. Read more

Quest canopy -- good except for...

Fri, 04 Sep 2009 00:00:01 GMT

Quest canopy -- good except for...

soccer dad from Orlando,FL

I've owned three or four canopies over the years -- haul them to soccer fields all over the place. The real selling point of this canopy (I think its a 10x10) is that it is only 2/3 size of a normal 10x10 when it is collapsed. It fits between the wheel wells in my daughter's Honda Fit (its less than 3' long). It really takes up very little space. It is also able to be carried over the shoulder (heavy, but not too bad) so you can carry it through crowds and across grass or uneven ground easily enough. Unfortunately, the screws they used in the assembly are a problem. They are constantly falling out and getting lost. I keep a bag of spare screws, nuts, and washers so I can put it back together -- and I do this all the time. No matter what I do, the factory screws just back out and get lost. To make matters worse, the manufacturer has no official web presence so there is no way to get spares or replacements. I'll continue to bandaid it together until I find a good replac … Read more

No product support, cheap design

Tue, 08 Jul 2008 00:00:01 GMT

No product support, cheap design

Nealpeal from Nazareth, PA

Angled legs are a major tripping hazard. Leg angle easy to bent with light contact. The long leg at steep angle gives you plenty of leverage. If pole section or canopy gets damaged, just toss it. North Pole Imports (800) 449-9015 has no website, can only sell a complete replacement, no Spare parts. After 13 months and 3 uses, one mid-section piece is slightly bent and will not retract. Square alumimun will kink. First Up, first to the scrap yard. Do not buy "Quest" products, or pay retailer for the extended warranty (You will need it). Read more