http://www.buzzillions.com The latest Ace Hardware Rain Bird Spray Head Pull-up Tool (PTC1) reviews from Buzzillions.com http://www.buzzillions.com/reviews/ace-hardware-rain-bird-spray-head-pull-up-tool-ptc1-reviews#bz-model-review-4932740 Thu, 02 Oct 2008 00:00:01 GMT http://www.buzzillions.com/reviews/ace-hardware-rain-bird-spray-head-pull-up-tool-ptc1-reviews#bz-model-review-4932740 <h1>Tool is Great, Ace Service Sucks</h1> <img src="http://www.powerreviews.com/images/stars_large_5.gif" alt="5 stars" /> <p> <strong>Lawn Man</strong> from <strong>Sweetwater, Texas</strong> </p> <p> The tool grips the inside of the pop-up riser well, and holds it in place while you remove, clean, and/or replace the sprinkler head. The service of Ace Hardware online and 800 number, however, sucks big time. I found several broken links on their web site. I even tried to cancel my order when their 1-800 rep couldn't tell me where the tool was after 7 days. The automated 800 line hung up on me twice before I was able to talk to the less-than-helpful rep. You can get this tool for about $8 at one of the major home hardware dealers. Since I live in a rural area, I didn't know that. I found that out when I had make an emergency 80-mile round trip to help my daughter. <a href="http://www.buzzillions.com/reviews/ace-hardware-rain-bird-spray-head-pull-up-tool-ptc1-reviews#bz-model-review-4932740">Read more</a> </p>