"I bought the bike in the begining of Jan 09. April 15th it died. It started making a horrible grinding sound. And uh-oh, it's beyond the 90 warranty.

The cost to have a repair man look at this would exceed the cost of a new bike. So I looked into the problem myself.

The magnetic fly wheel assembly looks a lot like a drum brake. The mechanism that moves the magnets inside the fly wheel is made of brittle plastic. The magnetic "brake shoes" were cracked in about 10 different places, and the magnets were falling off the backing plate and griding against the fly wheel. Simply put this thing was cracking and crumbling apart...seemingly at the molecular level. I really couldn't believe my eyes.

Clearly the stress applied to these parts during normal use is greater than the plastics ability to resist that stress. The plastic parts are not up to the task.

I'm very disappointed. I've barely had this bike 100 days and I'm already faced with buying parts for it."

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Apr 20 2009

FallingApartAlready

Kodiak, AK

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Proform Fitness XP 400 R Cycle

Defect in craftsmanship, big time!

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