"After two summers of use, the canopy top is worn. I went to the sporting goods store where I bought it, for a replacement, was told by the clerk that they didn't carry them in the store, and I should order through the store web site, or should Google "Quest Canopies". There are no web hits for anyplace selling replacement canopies, nor is there anything on the store website. I emailed the retailer's customer service, and they told me that they do not carry replacement canopies. I would have to junk my current frame, which is in perfect working order, and buy a complete new canopy set. This is the most ridiculous, environmentally irresponsible thing I have ever heard of! If the retail chain sells this product, they certainly know who makes it, and should CERTAINLY be able to supply replacement covers! This is another way for a big company to screw the customer. I am furious about this practice, AND about the environmental impact, and will NOT purchase another item from this Sporting Goods supplier. Wake up call to the sporting goods store buyers: -you really blew this one."

Bottom Line No, I would not recommend this to a friend

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Jun 16 2008

Environmentally Concerned

Chicago, IL

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Casual/ Recreational

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Dick's Sporting Goods

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QUEST 12 x 12 Canopy

Quest Replacement Canopy-NOT

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